We currently ship to all EU and Swiss residential and business addresses.
You may e-mail us at firstname.lastname@example.org or contact us toll free at +41 79 648 54 30
closed during public holidays.
Bali Berseri has its own freight forwarder to fulfill orders for our International customers. All International orders are subject to review and acceptance by International Shipping department of Bali Berseri.
Electrical items such as Lamps may be shipped internationally. Plugging our electrical items in without the proper voltage regulators and adaptors may result in fire or injury. All electrical devices are built for use in the U.S. with a maximum of 100 to 120 volts.
Which countries do you ship to?
International shipping is available to most countries worldwide with our freight forwarders.
How can I check the status of my International order?
We offer online tracking for your international shipping orders.
Who should I contact with questions about my International order?
All inquiries regarding your international order should be directed to International Shipping Department of Bali Berseri.
Please visit the International Checkout Customer Service page for more information and phone numbers for contact.
You will be responsible for all shipping costs from Bali Berseri to the address of your choice, as well as all taxes, duties and other costs that may be involved with shipping your purchase.
It is the purchaser's responsibility to insure proper insurance coverage is available to cover loss or damage for orders shipped to his delivery addresses. Bali Berseri offers no warranty service for orders shipped Internationally. All International orders are final, no returns or exchanges will be accepted. All vendor warranties are considered null and void without exception.
You may also prefer to have Bali Berseri ship to a freight forwarder of your choosing. Bali Berseri is not affiliated with any freight forwarder and offers no guarantee of service.
Please see our Returns and Exchanges page for more information.
Shipping methods for backordered items
If items are temporarily out-of-stock, we will contact you as soon as possible by phone or email. You will have the choice to keep the order as placed, adjust it to exclude the backordered item or cancel the order. The total shipping and handling charges will be appropriately adjusted and charged as the merchandise is shipped. Please note total shipping and handling charges will not increase for split orders of accessory items. Combining in stock and out of stock items in your order will cause a delay in the shipping of your order until all items have arrived.
Special order items
Special order items are not in stock and will ship in approximately four to six weeks from the time of order. Combining Special Order items with merchandise that is in stock on orders will cause a delay in the shipping of the order until all of the items have arrived and are available for shipping.